The Dossier

Terms and Conditions

Terms and Conditions

Last updated: April 2026

Welcome to The Cindy Collection. By accessing or using our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions apply to all visitors, users, and customers of The Cindy Collection website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Products and Pricing

We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product. Prices are listed in Canadian Dollars (CAD) and are subject to change without notice. We reserve the right to limit quantities or refuse orders at our discretion.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. We accept major credit cards and other payment methods as listed at checkout. Orders are subject to availability and confirmation. We reserve the right to cancel any order and issue a full refund if necessary.

4. Shipping

We ship to eligible locations as outlined in our Shipping and Delivery policy. Delivery times are estimates and not guaranteed. The Cindy Collection is not responsible for delays caused by carriers or customs.

5. Returns and Refunds

Please refer to our Refund Policy for full details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of The Cindy Collection and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

The Cindy Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes shall be resolved in the courts of the applicable jurisdiction.

10. Contact

If you have any questions about these Terms and Conditions, please contact us.